Designed order management system for print production facility.

Details

Order Management System (MVP)

Image of Peapod Gateway on a mobile device

Redesigned Peapod Gateway page for desktop and mobile.

Details

Gateway Page Redesign

Created new information architecture for Peapod Help section.

Details

Help Section Redesign

Image of girl touching illuminated sculpture

Helped create interactive art installation that responds to proximity and touch.

Details

Ice-Burg Project

Image of participant who is visually impared touching a tactile exhibit at the Shedd Aquarium

Helped provide recommendations to Shedd Aquarium for improving exhibit accessibility.

Details

Museum Exhibit Accessibility

Help Section Redesign

Peapod • eCommerce • Responsive Web

Summary

With the redesign of the Peapod website, the existing Help section became outdated. This presented the opportunity for me to consolidate articles and construct a new, optimal information architecture.

Role: UI/UX Designer
Company: Peapod
Methodology: Agile Scrum
Tools: Optimal Sort, Axure, JIRA, Confluence

Problem Space

Main constraints to consider:

Existing help section lacked proper hierarchy of information
Existing help section had redundant or out of date articles
Users were not able to search help articles
New help section must support mobile, mini-tablet, tablet & desktop
Must comply with WCAG 2.0 AA standards

Methods

Competitive Analysis

I analyzed competitor websites such as Instacart & FreshDirect.

Heuristic Evaluation

I documented instances of standard usability issues.

Card Sorting

I conducted open card sorting to define categories.

Sketching

I sketched and rapidly iterated design ideas.

Prototyping

I designed and prototyped a high fidelity interactive prototype.

User Testing

I conducted usability testing to find usability issues witht the design.

Deliverables

Hi-fi Interactive Prototype (Axure)

Results

New help section has a hierarchy of information that is more logical to users.
Users are able to search and browse help articles
New help section's fluid layout supports mobile, mini-tablet, tablet & desktop

Get in Touch

Please note only a subset of my work can be displayed online due to NDA's. Feel free to reach out to me regarding work opportunities. You may also find me on LinkedIn.